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Field services solutions

The BlackBerry® platform offers solutions to help automate day-to-day
operations, maximize productivity and profitability, and streamline
communications for businesses in the field services industry.

Industry Redesign CSS

Featured Success Story

Featured success story

J&D Oilfield International

"The reason we were able to make business improvements and become more competitive is because of the BlackBerry solution — we couldn’t have done any of this without it."
— Milagros Rivas, General Manager

Field services success stories

Pitney Bowes Canada
Case Study

Pitney Bowes Canada

"The BlackBerry solution is helping our field service technicians and strategic sales force to better understand and plan their business and to communicate more effectively with clients."
— Ake Deutschmann, Director of Information Technology

Carmedic
Case Study

Carmedic

"Thanks to the BlackBerry smartphone, our remote, mobile technicians are able to share information and business solutions – that just wasn’t a possibility before."
— Dan Binkley, CEO and Chairman of the Board

Additional resources

White Paper

Mobilising Field Forces on Smartphones
White paper

Mobilising Field Forces on Smartphones

This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices.

Lennox International: Mobility Improves SLA, Boosts Productivity and Cuts Costs
White paper

Lennox International: Mobility Improves SLA, Boosts Productivity and Cuts Costs

Lennox International needed to keep their revenue-generating manufacturing infrastructure running across a dozen distributed plants without increasing IT support costs.

Apps

Apps and options for field services

Hundreds of BlackBerry® Alliance Members build out-of-the-box and custom enterprise applications to mobilize field services businesses.

Barcode scanning and signature capture

Worker tracking

Worker task management

In the Field Service industries, demand for and support of BlackBerry continues to grow at the fastest rate.
— VDC Research 2009

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